We're here to help
Whether you're a single rep or rolling Zapnote out across dozens of branches, here's how to reach us and get answers fast.
Email support
Write to our team at support@zapnote.in and we'll get back within one business day.
Onboarding & rollout
Rolling out to a field team? We help configure your playbook, vocabulary and CRM sync so reps are productive from day one.
Status & security
Questions about offline sync, data handling or security? Reach out and we'll walk you through exactly how Zapnote handles your conversations.
Common questions
What is Zapnote?
Zapnote is an AI companion for in-person sales conversations. Your team records a tour or meeting in the app; Zapnote transcribes it in any language, scores it against your playbook, and returns a summary plus the next best action — automatically.
How is this different from tl;dv, Otter or Fireflies?
Those tools join your video calls. Zapnote lives in your rep's pocket and captures the in-person conversations no bot can attend — offline, in the customer's language, scored against your playbook.
Which languages does it support?
Every major language, including Hindi, Hinglish and regional Indian languages, with speaker separation and vocabulary tuned to how your team sells.
Does it need internet during the meeting?
No. Recording works fully offline; everything queues and syncs the moment a connection returns.
How does it help managers?
Managers coach from real conversations instead of guesswork — per-rep scores, flagged moments, top objections, and follow-ups that fire automatically.
Still stuck? Email support@zapnote.in — a real person will read it.